Contact Us
Are you a Member?
To speak to someone about your Innovation Health coverage, please call the Member Services phone number on your member ID card. You can also log in to your secure member website, to find a phone number that will direct you to a representative who is more familiar with your specific coverage.
Are you an Employer?
Click the button below to connect with us.
Are you a Producer?
Click the button below to connect with us.
Are you a Health Care Professional?
For questions or concerns regarding claims, call the Provider Customer Service Line at 1-888-632-3862. Click the button below to connect with Signature Partners.
Click here if you are interested in learning more about Mary Washington Health Alliance.
Click here if you are interested in becoming a participating provider with Aetna.
News Media Inquiries
For news media who would like information about Innovation Health, click the button below. Remember to include your subject matter, deadline and contact information.
For General Questions
For information about Innovation Health, please call our toll-free number at 1-855-228-0510.
Logo Requests
If you would like to request the use of the Innovation Health logo, please contact us. Remember to include your name, company name and email address. We will then send you a request form to complete.
Now that’s innovation
Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and convenient access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.